Shipping policy
Thank you for shopping with Eden’s Little Brother! Every order is prepared with care and a whole lot of love. 🤎
PROCESSING TIME
Please allow 7–14 business days for physical orders to be prepared before shipping.
Eden’s Little Brother is a small business run by one mom...not a large company or warehouse. Many products are handmade or finished by hand, and some materials may need to be sourced after an order is placed. This processing time allows me to give every order the care and attention it deserves.
Business days do not include weekends or holidays.
UNITED STATES SHIPPING
At this time, Eden’s Little Brother ships within the United States only.
SHIPPING RATES AND DELIVERY
Available shipping options, costs and estimated delivery times are shown at checkout.
Shipping time is separate from the 7–14-business-day processing period. Delivery estimates begin after your order has been prepared and accepted by the shipping carrier.
Delivery times may be affected by weather, holidays or carrier delays outside our control.
TRACKING YOUR ORDER
When tracking is available, you will receive a shipping confirmation with your tracking information once your order is on its way.
Please allow up to 48 hours for tracking information to update.
INCORRECT SHIPPING ADDRESSES
Please review your shipping address carefully before placing your order.
If you notice an error, contact us as soon as possible. We will do our best to help, but we cannot guarantee that an address can be changed after an order has begun processing or shipped.
Customers are responsible for additional shipping costs if an order is returned because an incorrect or incomplete address was provided.
LOST, DELAYED OR MISSING PACKAGES
Once a package has been accepted by the shipping carrier, delivery is managed by the carrier.
If tracking shows that your order was delivered but you cannot locate it, please check with members of your household, neighbors and the shipping carrier first.
If your package appears to be lost or significantly delayed, contact us through our Contact page and we will do our best to assist you.
QUESTIONS
If you have questions about your order or shipping, please contact us through our Contact page. We’re happy to help!